The library facilitates access to technology offered by other PAU departments, including the Department of Academic Technology, the Department of Information Technology (IT), the Facilities Department, the Department of Educational Excellence (CEE), and the Department of Student Success. These tools are organized by department under the tabs below for easy reference but may also appear elsewhere in this guide. If you have any questions about these tools, please contact the associated department for assistance.
Please email the PAU librarians if you need any assistance with using this guide: librarian@paloaltou.edu.
The PAU Department of Academic Technology provides technology and support services related to teaching, learning, and research.
Scroll down this page for an overview of key resources and access links. Complete details regarding the PAU Department of Academic Technology and what it has to offer are available at the site linked below:
To contact the PAU Department of Academic Technology, email canvashelp@paloaltou.edu.
Teaching and learning at PAU is enhanced through the use of the Canvas Learning Management System (LMS) for accessing and managing online course learning materials and communicating about skill development and learning achievement.
Zoom is a video conferencing system that provides interactive communication for up to 300 people. It offers screen sharing, document annotation, and session recording, and it works across desktop, tablet, and mobile devices. There's also a free teleconference number so people can call into a meeting if they don't have a webcam.
The PAU Department of Academic Technology provides assistance with video technology, including the creation of original content and the integration of content into your teaching, learning, and research.
Please email shines@paloaltou.edu if you need further assistance.
In collaboration with the PAU Department of Information Technology, the PAU Department of Academic Technology provides recording of lectures and other events in classrooms through Zoom hyflex classroom technology as well as assistance and training in using technology in the classroom.
Please email shines@paloaltou.edu if you need further assistance.
PAU offers a tool that provides for online exam proctoring, called Respondus Lockdown Browser and Monitor, which allows faculty members to offer exams online while assuring exam integrity.
The PAU Department of Information Technology (IT) supplies technology tools for student, faculty, and staff and maintains the OneLogin app portal. When accessing apps via OneLogin, click on the Company Everything tab to see all the available apps.
If you have questions about accessing any of these tools, or any of the apps available via OneLogin, please refer to the Information Technology website or email the IT help desk at support@paloaltou.edu. IT support information is also available via the MyPAU Portal, which you can access using OneLogin.
The PAU Facilities Department manages the room reservation system at PAU.
To learn more about Facilities, please visit their website:
The mission of the Center for Educational Excellence (CEE) at Palo Alto University is to advance the principles of inclusive and innovative academic excellence in education by supporting educators and future educators in the PAU community. It offers a Virtual Teaching Library in Canvas, which includes information on how to use the teaching and learning technologies that PAU offers to faculty and students.
To learn more about the CEE, please visit their website:
The PAU Department of Student Success serves students from the time of enrollment at PAU through graduation, providing opportunities for student involvement as well as assisting international students, veteran students, and students who request special accommodations or need other support.
To learn more about Student Success, please visit their website:
Use the links that follow for information on technology resources provided by Student Success: